A true merging of Operational excellence and Marketing
Whatever your organisation does, if you have a division tasked with serving customers in the field, then you are sitting on your biggest and easiest opportunity to create seismic improvements to your business without completely changing your operational model.
Equip is a Field Service solution like nothing else on the market. A true merging of Operational excellence with the type of Marketing that not even your most sophisticated competitors can compete against.
Operations, meet Marketing.
Your business exists to service and maintain physical assets – you’re a pure field services company. The experience that your field technicians receive when they interact with your systems and processes is directly translated into the customer service they give on behalf of your organisation. Given field servicing is how you make your money, it better be a good experience!
Bluleader exists to enhance customer service for our customers. It’s what we were founded to do, it’s underpinned every hire we’ve ever made and it’s the driving force behind every project we undertake.
Into Equip we’ve poured decades worth of customer service experience – we’ve considered all the details that you know need attention on every service call, but until now have been reliant on humans and amateur-level IT to remember.
For pure service organsiations like yours, Equip will make the biggest difference to the consistency with which you provide exceptional customer service experiences by fully digitising the framework around which your technicians operate.
How much could Equip for Field Services save your business
Take our quick assessment now to receive a personalised report showing how you score across 5 key areas of Field Services. We’ll also provide you a benchmark against other people that have taken the report and update it over time for you.