Testimonials

Device Technologies celebrates a phenomenal 10 year partnership with SAP and Bluleader

On 2nd March 2019, Device Technologies (DTA) celebrated their 10 year anniversary of SAP.  As part of commemorating this milestone, they wanted to share the journey with their team and highlight the transformational impact that SAP has had on the business, particularly surrounding Customer Service (both in the field as well as in-house), Contact

Case Study – Rotary Down Under: Streamlining Subscriptions via a Self Service Portal

“From our original contact with Bluleader, through personal meeting with needs analysis, extensive consultation, job definition and quotation, with system testing, startup and training, the process has been well managed by their professionals to the highest standard, 10/10! Tim Moore RDU Board Member, IT Rotary Down Under (RDU) publishes printed and digital versions of

By |2019-03-24T22:41:23+00:00February 8th, 2019|Microsoft, Testimonials|

Rheem: Giving Customers a “Warm Glow” with SAP Cloud for Service

When it comes to hot water, Australia counts on Rheem Australia Pty. Ltd. to keep it warm. As the country’s largest supplier of water heaters, Rheem has been manufacturing in Australia for over 75 years, and the company remains at the forefront of innovation in all forms of water heating technology. So, when the peak winter season arrives, it must be able to handle higher customer inquiry volumes, regardless of the communication channel.

By |2018-08-23T02:09:55+00:00August 22nd, 2018|SAP, Testimonials|

Creating Better Customer Experiences With SAP Sales and Service Cloud

Carinity, a Baptist Community Services provider, are onboarding clients with the right services at the right time with SAP Sales and Service Cloud and SAP Partner, Bluleader

By |2018-08-22T05:51:53+00:00August 16th, 2018|Customer Experience, SAP, Testimonials|