Microsoft AI

Delivering Redundancy – how to design yourself out of a job.

There are so many ways to measure if a project was successful, my preferred measure of project success is ‘redundancy’. Not the redundancy which spirals your life into unemployment and financial trauma, nor the redundancy of incumbent systems (although that’s sometimes desirable too!). But this redundancy surrounds the shelf life of the consultant and

CRM V0.1 to Dynamics 365 and Beyond

In 2001 Microsoft CRM 1.0 was born – a basic contact management and email campaign functionality aimed at the small and medium business market. Since then Microsoft has embarked on an eighteen-year journey of astronomical change which was fraught with challenges and full of achievements. The 2019 D365 road map suggests they are not

Microsoft Dynamics 365 April ’19 Release is here!

The long-anticipated April ’19 Release has started rolling out, promising to deliver a host of new and innovative features, enhancements and functionality to the existing Dynamics 365 applications. These applications include Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. This release is also the