Internet of Things (IoT)

Internet of Things (IoT)2018-06-19T02:04:57+00:00

Build a unified, true 360-degree customer view

The Internet of Things (IoT) gives you the insight to deliver smart services – and enables new business models such as subscriptionservices. It’s shedding light on previously unseen areas of business, streamlining production and optimizing shipping.

The product itself becomes a data source for its entire life. SAP takes IoT data and combines it with data from other applications, and through machine learning and smart analytics can build a unified, true 360-degree customer view. That empowers service managers, agents and technicians with predictive services and the real-time insights they need to increase productivity and drive profits.

SAP provides an end to end approach to the IoT, not just a narrow front-office view; leveraging the power of SAP HANA database, there is no need to worry about data volumesa mature IoT implementation generates. Also, our multi-cloud approach allows customers to run their business on a choice ofinfrastructure providers such as AWS, Google or another provider.

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Join business leaders and learn from their recent CX implementations using SAP Solutions. Hear from key speakers Michelle Lucas (Lion Beverages), and David Williams (Metcash) as well as key executives from SAP Customer Experience (CX).

Collaborate. Interact. Learn.