CX Strategy

CX Strategy2018-06-25T04:07:15+00:00

Bluleader’s Digital Practice started in 2013 with the hiring of Australia’s most talented functional and technical Hybris engineers. We work closely with our customers in the delivery of Hybris B2B and B2C projects across multiple sectors. The Practice focuses on Bluleader’s CX capabilities and brand and visual strategy capabilities. In all, Bluleader’s Digital Practice is a full-service consultancy focused on helping our customers best serve their customers.

What We Bring You

We take a research-backed approach to designing bespoke omnichannel digital experiences that help your business better serve your customers. We do this by putting your customer and their context at the centre of any project we do, letting the voice of the customer guide us forward.

Why journey with Bluleader

Bluleader has led the market in terms of both functional and technical Hybris talent for over 5 years, and have experience in designing world-class digital experiences.

  • Customer research and empathy mapping

  • Holistic CX strategy and customer journey design

  • Concept validation and experience design

  • Brand strategy and conceptualisation

  • Visual design and brand realisation

  • World-class development

  • Infrastructure management

Get in touch
Explore how Bluleader can assist you with the successful implementation of your CX strategy.
Get in touch
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Bluleader is the recipient of the prestigious ‘SAP APJ Customer Experience Partner Excellence Award, 2019