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So far Bluleader has created 5 blog entries.

Creating Better Customer Experiences With SAP Sales and Service Cloud

Carinity, a Baptist Community Services provider, are onboarding clients with the right services at the right time with SAP Sales and Service Cloud and SAP Partner, Bluleader

By | 2018-08-16T23:45:57+00:00 August 16th, 2018|Customer Experience, SAP, Testimonials|

Introducing C/4HANA – the new SAP Customer Experience suite.

In a ground-breaking announcement at the recent Sapphire Now conference in Orlando, SAP unveiled a world first unified customer experience management suite called C/4 HANA. C/4 HANA brings together best of class solutions in CRM, Marketing Automation, eCommerce and Field Service Management The new portfolio, called C/4HANA, is a complement of CRM solutions that

By | 2018-07-09T02:53:42+00:00 July 9th, 2018|C/4HANA, Customer Experience, Customer Relationship Management, CX, SAP|

What Could You Do With Another 50% Service Capacity?

If your organisation has people and equipment out on the road, chances are you have some untapped service capacity. You probably sense this yourself, that there are inefficiencies – often in the field – that you can’t quite identify. What if there was a way to bring tools on board that would give you

By | 2018-06-17T07:10:46+00:00 June 12th, 2018|Advanced Technologies, SAP|

Case Study – First In Australia – Medical Devices Industry

SAP CRM/BCS Implementation - Medical Devices - Case Study Project Details Bluleader in partnership with their customer, has successfully implemented a contact centre solution using SAP’s Business Communications Manager (BCM) and SAP CRM.  This has greatly increased contact centre efficiency as well as driven improved customer service and sales opportunities. The customer is a

By | 2018-08-02T01:57:58+00:00 July 1st, 2012|Customer Relationship Management, SAP|

Case Study – CRM Operational Enhancements – Transport Industry

Project Details: An HCL-AXON / Bluleader partnership implementation of SAP’s Customer Relationship Management (CRM) software has enabled the QR National Coal division to streamline its central revenue collection and protection requirements, whilst also laying platform for further rollouts of CRM functionality throughout the organisation. QR National is Australia’s premier coal transport company and a

By | 2018-08-03T06:47:55+00:00 June 3rd, 2008|Customer Relationship Management, SAP|