Great Bluleader breakfast once again!

Our August Breakfast focused on Artificial Intelligence (AI), SAP Hybris and C4C.  With three speakers delivering great content about digital customer transformation in their organisations using these tools.

Our first guest speaker was Patrick Cassady from Inbenta. Patrick travelled out from San Mateo to talk about how Artificial Intelligence and Machine learning predictions starting back in the late 50’s was inaccurately foretold. He also tells us how Bill Gates was reading books on AI during the days of Windows XP. We learn about the Winter Seasons of AI and how Inbenta can help businesses stem the tide. For more information follow us on Linkedin.

Chris Gunam from Metcash expounded on how Bluleader implemented SAP Hybris Sales within 10 weeks. This delivered rapid business benefits nationally to the ALM business across Store Management, Territory Management, Activity and Opportunity Management. It also drove Marketing processes including Lead Management, Surveys and Campaign Management. A highly informative presentation from Chris that was well received.

Our final speaker was Darren Williams, CIO at Device Technologies. Darren explained how Device Technologies has embarked on a truly transformational B2B journey. He covered how they are creating a high end Digital Customer Experience for their B2B customers using SAP Hybris Commerce. Darren shared many learnings that the organisation had and it was clear, based on the amount of questions he was posed, that his presentation triggered much thought within the audience.

Thank you to all the speakers for delivering great content and to all the attendees who continue to support our effort to drive the Customer Engagement Community.

 

Power Breakfast – 16 Aug 2017