Monthly Archives: May 2019

CRM V0.1 to Dynamics 365 and Beyond

In 2001 Microsoft CRM 1.0 was born – a basic contact management and email campaign functionality aimed at the small and medium business market. Since then Microsoft has embarked on an eighteen-year journey of astronomical change which was fraught with challenges and full of achievements. The 2019 D365 road map suggests they are not

Microsoft Dynamics 365 April ’19 Release is here!

The long-anticipated April ’19 Release has started rolling out, promising to deliver a host of new and innovative features, enhancements and functionality to the existing Dynamics 365 applications. These applications include Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. This release is also the

How Microsoft is getting around the industry’s ‘dirty little secret’.

So… you’ve just implemented a cloud-based application to solve a specific problem, for example a CRM (Customer Relationship Management) solution to build structure into your growing sales team. The project was promptly delivered within budget, and you see it as a success. However, since this new CRM has its own customer database, you’ve realised

By |2019-05-09T06:54:39+00:00May 9th, 2019|Dynamics 365 CE, Microsoft, PowerApps, Thought Leadership|